eSIM manager for IoT devices

Facilitating eSIM management for global and future-proof IoT deployments

eSIM manager for IoT devices

As more and more IoT use cases appear in industries such as automotive, smart health, smart cities, and home automation, IDEMIA’s Smart Connect M2M eSIM manager allows any IoT device to connect to a mobile operator network out-of-the-box—addressing the requirement for instant provisioning of eSIM IoT connectivity on entire device fleets, without any human interaction. This carrier-grade eSIM management solution enables IoT device manufacturers to establish and maintain global, flexible, always-on and cost-effective connectivity.

While IoT devices can stay in the field for many years and can be difficult to access, IDEMIA’s eSIM manager avoids connectivity lock-in by allowing the creation and management of multiple MNO subscription profiles in an eUICC.

  • It enables IoT device providers to engage with new connectivity providers in order to enhance geographic coverage and benefit from the best coverage and pricing, as well as the latest technology—be it for their whole device fleet or for a subset.
  • It facilitates IoT device mobility with active switching. When needed, IDEMIA’s eSIM manager can enable frequent subscription changes in real-time, ensuring the connectivity continuity of the device when it crosses a border or enters a new region and needs to connect to another network.

IDEMIA’s eSIM manager for M2M is made up of four major components:

  • Subscription Manager – Data Preparation (SM – DP): for eSIM IoT profile generation and encryption
  • Subscription Manager – Secure Router (SM – SR): for profile download and their remote management on eUICCs
  • Digital Personalization System (DPS): for on-demand profile ordering and generation, with unique features allowing real-time profile adaptation and customization
  • Smart Connect Manager: an intelligent Business Process Management engine facilitating integration between MNO and OEM backend systems to easily handle external events, orchestrate connectivity processes, and run campaigns on eUICC fleets.

Smart Connect M2M eSIM manager is hosted in Microsoft Azure Public Cloud to ensure:

  • High availability: for uninterrupted service
  • Resilience: geo-redundant architecture, mitigating risks from major disasters
  • Capacity & elasticity: ability to handle significant volumes of eSIM transactions and to dynamically adapt to peaks of traffic
  • Security and data protection: most advanced security certifications and protection systems keeping MNO network credentials safe, and allowing to mitigate attacks such as DDoS (Distributed Denial of Service)

Both the Subscription Manager Data Preparation (SM-DP) and Subscription Manager Secure Routing (SM-SR) components of IDEMIA’s eSIM management solution are compliant with the GSMA Remote SIM Provisioning (RSP) specifications for M2M (SGP.01, SGP.02, and SGP.11). IDEMIA is also ready for new cellular IoT use cases, particularly those relying on low-power networks and devices as defined in the new GSMA IoT specification (SGP. 31), and can support MNOs and OEMs for a seamless transition between the two specifications with the Smart Connect Manager.

Ask for a quote

  • Cloud-native eSIM manager

    Certified by the GSMA, Smart Connect M2M is hosted in Microsoft Azure Public Cloud. This platform offers high scalability and high availability that meets telco-grade SLAs, and answers MNOs and OEMs data protection and residency requirements.

  • Connectivity orchestration

    Intelligent Business Process Management provided by IDEMIA for eSIM IoT management enables easy integration, personalized connectivity workflows support, and large-scale campaigns management—all along the IoT device lifecycle.

  • Future-proof connectivity

    With a strong expertise in eSIM management, IDEMIA is ready to support MNOs and IoT device makers for a smooth transition from legacy specifications to new GSMA architectures such as SGP.31/32, ensuring long-term eSIM IoT connectivity.

  • 160

    eSIM management platforms running for major mobile operators

  • 4

    GSMA SAS-SM accredited data centers

Empowering eSIM connectivity with a cloud-based approach
Empowering eSIM connectivity with a cloud-based approach
  • GSMA eSIM M2M specifications compliant

    Smart Connect M2M is compliant with all GSMA standards for Remote eSIM Management for IoT devices.


  • GSMA SAS-SM data centers accreditation

    IDEMIA’s eSIM manager is cloud-native and hosted in GSMA SAS-SM certified data centers.


Let's get in touch

Looking for additional information?
Our experts are available for you.

Contact us


Subscribe to our newsletter

Receive our key news and keep up with the trends in our markets by subscribing to our newsletter.

By clicking on the "Subscribe" button, you confirm that you agree to IDEMIA’s Terms of Use and Privacy Policy, and agree to the processing of your personal data and acknowledge your related rights, as described therein.

Your email address will be used exclusively by IDEMIA to send you newsletters related yo your selected topics of interest. In accordance with the law, you have rights of access, rectification and erasure of your personal data, as well as opposition of processing, which can be exercised by writing to