Data Analytics and AI services

IST’s Data Analytics and AI services are designed to help you maximize the value of the solutions you deploy with us.

With your consent, we collect and centralize data generated by our products within your operations. Combined with advanced analytics and AI capabilities, this gives you full visibility into your performance to better monitor, understand, and optimize your activities.

A robust and secure infrastructure to use data efficiently

We gather, secure, and centralize the data you choose to activate from the IST products and solutions you use within a cloud-based data hub.

Handled in strict alignment with security standards, contractual commitments, and regulatory requirements, this data is transformed into actionable insights—giving you a clear, real-time understanding of your business. You can monitor KPIs and performance with confidence, relying on a single, consistent source of truth for all your teams.

Our platform enables you to:

• Track key performance indicators of your deployed solutions
• Monitor service usage, activity levels, and operational efficiency
• Access dashboards and reporting tailored to your business needs
• Analyze trends and identify performance drivers over time
• Create automated alerts

An AI agent to go beyond dashboards

Our GenAI-powered interface makes your data easy to access and use for all users—no technical expertise required. It allows you to interact with your data through simple prompts, accelerating analysis and decision-making.

It streamlines access to IST products and solutions data and helps you transform it into value for your business.

With this user-friendly interface you can:

• Ask questions in plain language about your KPIs and operations
• Set-up automated notification and actionable reports
• Get GenAI-assisted explanations and recommendations

To go even further, our platform can connect with your existing systems (ERP, CRM, or other internal tools), enabling you to combine data from IST solutions with your own business data, providing a more complete view of your operations and supporting more informed decisions.

Custom use cases to serve all your teams

From high level dashboards to AI-assisted deep-dive data exploration capabilities, IST’s modular platform delivers a toolbox of data services and offers a foundation to co-develop new uses cases, including:

• operational performance monitoring: track service performance and adoption, monitor activity volumes and usage trends
• business intelligence: track service ramp-up or activity picks, monitor marketing campaign results, securely upload your own data to cross-analyze it with insights from your operations using IST products and solutions
• fraud prevention: detect and analyze abnormal transaction patterns, trigger automatic alerts to your security team
• technical analysis: pinpoint root causes for activation errors, identify regional or device-based issues, visualize smartphone models used across your customer base
• inventory management: prevent shortage with proactive reordering of physical or digital products, avoid unnecessary stocks

By combining a secure data foundation with advanced analytics and AI-powered access, we help you turn operational data into a strategic asset. Your teams gain the visibility, insights, and tools they need to monitor performance, anticipate challenges, and make faster, more informed decisions.