OTA Platform – SIM Management

Updating any type of connected secure element over-the-air during their lifecycle


With the growth of connected devices and the multiplication of network technologies, including 5G, mobile operators need the means to seamlessly update any kind of secure elements (SIM cards, embedded SIM, integrated SIM…) after their issuance.

IDEMIA’s OTA Platform ensures the best connectivity, security and Quality of Experience for billions SIM subscriptions all over the world. This carrier-grade OTA solution provides all SIM Management features over 2G, 3G, 4G and 5G, including:

  • Provisioning & activation
  • Remote File Management (RFM) and Remote Application Management (RAM) updates
  • Refresh services
  • Push SMS and HTTP polling
  • Campaign management
  • Multi-tenancy support

As part of the solution, IDEMIA’s Roaming Manager insures the best attachment experience in visited countries thanks to Automatic PLMNs1 updates, Steering-of-Roaming (SoR) and Multi-IMSI2 services.

IDEMIA’s OTA platform also allows mobile operators to monitor in real time the Quality of Experience on their network and detect device changes.

The 100 OTA platforms deployed by IDEMIA around the world are updating millions SIM cards every day, and reconfiguring thousands of mobile phones every second when they attach abroad. All this is done, remotely, securely and in real time.

1 The public land mobile network (PLMN) is the area of land covered by a mobile operator for voice and data services to a mobile subscriber using a SIM card.
2 Multiple International mobile subscriber identity (Multi-IMSI) services allow a subscriber to connect to a visited network without roaming costs.

Costs optimization

The OTA Platform simplifies SIM logistics with OTA post-personalization, minimizes card replacement costs by doing OTA corrections and improves customer care services by avoiding subscribers to return to points of sales.

Revenues generation

The OTA Platform helps generate additional revenues through roaming and by upselling OTA capabilities to affiliates or/and MVNOs. It also allows to deploy value-added SIM applications to offer new services on the spot.

Customer loyalty

The OTA Platform helps strengthen subscribers’ loyalty based on a better knowledge of subscriber devices and usages and by keeping the best connectivity experience. It also ensures that your brand always stays up-to-date in your cards.

Over 100
active OTA platforms deployed around the world
dedicated R&D and support office sites covering all time zones for 24/7 support
  • Provisioning and activation
  • RFM and RAM updates
  • Refresh services
  • Push SMS and HTTP polling
  • Steering-of-Roaming (SoR) and Multi-IMSI services
  • Campaign management/Multi-tenancy support
  • Monitoring, statistics and reporting tools
  • Over 2G, 3G, 4G and 5G
  • Flexible deployment: on-premises, hosted/SaaS
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